AfterShip Help Center

Orders can be cancelled or modified within 12 hours after being placed.
The above time frame is applied with standard shipping methods.
International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.
For more information about Shipping Policy.
Learn more about: Returns & Exchanges Policy

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Order Number *

Your Name *

First

Last

Your Email on the order *

Your Phone Number

Describe *

Reason why you are not happy with your items: *

• I received wrong/damaged/faulty items
• I got some package/s but not all my order (The items above are missed)
• I haven't received my order yet
• Other reason

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